20
Feb
Subject: Telephone Numbers and Points of Contact for CBP Crewmen / Passenger and Vessel / Aircraft Branch Units in the Port of New Orleans
OVERVIEW
This notice is to provide telephone numbers and points of contact for the CBP Crewmen / Passenger and Vessel / Aircraft Branch Units located in the Port of New Orleans.
Seaport Crewmen / Passenger Inspections and Vessel Boardings: Operations Desk
- Address: U.S. CBP, Customhouse, 423 Canal St., Suite 186, New Orleans, LA 70130
- General number: (504) 670-2270
- Fax Number: (504) 670-2490
- Vessel arrival notifications and updates can be submitted to the email address below or called in to the Operations Desk during the hours of 7:00 AM – 3:00 PM
- Operations Desk General Mailbox: neworleansopsdesk@cbp.dhs.gov
Supervisors:
- Supervisor Dominic Traina
- Office: (504) 670-2223
- E-Mail address: dominic.j.traina@cbp.dhs.gov
- Supervisor Jessica Smith
- Office: (504) 670-2222
- E-Mail address: jessica.a.smith@cbp.dhs.gov
- Supervisor Gery Romelfanger
- Office: (504) 670-2056 or (504) 467-1713 X 205
- E-Mail address: gery.f.romelfanger@cbp.dhs.gov
- Supervisor Frank Foster
- Office: (504) 670-2057 or (504) 467-1713 X 205
- E-Mail address: frank.d.foster@cbp.dhs.gov
Passenger Analysis Unit (PAU)
- Address: U.S. CBP 423 Canal Street Suite 186 New Orleans, LA 70130
- Hours of Operation: Daily 8:30 AM – 5:00 PM
- General Number: (504) 670-2220
- Fax Number: (504) 670-2493
- General Mailbox E-Mail address: PAU-MSY@cbp.dhs.gov
- Supervisor: Ashley Moll Office: (504) 670-2054 • E-Mail address: ashley.c.moll@cbp.dhs.gov
Louis Armstrong New Orleans International Airport (MSY)
- Address: U.S. CBP. 900 Airline Hwy, Room W103-400, New Orleans, LA 70062
- Hours of Operation: Daily 8:30 AM – 5:00 PM
- General Number: (504) 467-1713 ext. 5
- Global Entry Enrollment Center: (504) 467-1713 x 5
- Fax Number: (504) 468-2708
- Supervisor: Dawn Pernick Office: (504) 467-1713 x 214
- E-Mail address: dawn.penick@cbp.dhs.gov
The Branch Chief for these units is Chief CBP Officer Kevin Alombro
- Address: U.S. CBP, Customhouse, 423 Canal St., Suite 186, New Orleans, LA 70130
- Office Number is: (504) 670-2050
- E-Mail address is: kevin.m.alombro@cbp.dhs.gov
Any questions regarding this information should be directed to Assistant Port Director, Passenger Processing Troy Simon at (504) 670-2214 or troy.a.simon@cbp.dhs.gov
