11 Feb
Breaking News, Bulletins, ,

Southern Currents 21-027 provides current contact information for CBP New Orleans Tri-Port.

General Port of New Orleans Telephone Number (504) 670-2391
U.S. CBP, Customhouse, 423 Canal St., Suite 260, New Orleans, LA 70130

Port Director Staff

Area Port Director Terri Edwards

Assistant Port Director Troy Simon, Passenger & Crewmen

Assistant Port Director Mark Choina, Cargo & Conveyance

Watch Commander Michael Carmouche

Passenger & Crewmen Branch

Branch Chief Kevin Alombro

  • Address: USCBP, Customhouse, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Office: (504) 670-2050
  • Email: m.alombro@cbp.dhs.gov

Seaport Crewmen/Passenger Inspections & Vessel Boardings: Operations Desk

  • Phone: (504) 670-2270
  • Fax: (504) 670-2490
  • Vessel arrival notifications and updates can be submitted to the email address neworleansopsdesk@cbp.dhs.gov or called into the Operations Desk during the hours of 7:00am-3:00pm

Supervisors:

Supervisor Matthew Johnson

Supervisor Kevin Ello

Supervisor Patricia Jean

Supervisor Gery Romelfanger

Passenger Analysis Unit (PAU)/ Passenger Enforcement Team (PERT)

  • Hours of Operation: Daily 8:00am-4:00pm
  • Phone Number: (504) 670-2220
  • Fax Number: (504) 670-2493
  • Group Email: PAU-MSY@cbp.dhs.gov
  • Supervisor Ashley Moll

Louis Armstrong New Orleans International Airport (MSY)

  • Address: USCBP, Louis Armstrong International Airport, 1 Terminal Drive, Room 1303, Kenner, LA 70062. The CBP Fede4ral Inspection Site is located on the first floor of the terminal in room 1303.
  • Hours of Operation: Daily 8:30am-4:30pm
  • Phone Number: (504) 303-7663 extension 1
  • Global Entry: (504) 303-7663 extension 1
  • Fax Number: (504) 303-7675
  • Supervisor Ronald Mora

 Cargo & Conveyance (Trade) Compliance

 Branch Chief Denise Emmer

  • Address: USCBP, Customhouse, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Office: (504) 670-2052
  • Email: emmer@cbp.dhs.gov

Marine Division

Trade Enforcement Team

Centralized Examination Station

  • Address: USCBP, Dupuy Building #14, 6101 Terminal Drive, New Orleans, LA 70115
  • Mailing Address: USCBP, Agriculture, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Hours of Operation: M-F 7:30am-3:30pm
  • Phone Number: (504) 896-7700
  • Fax Number: (504) 896-7713
  • Group Email: nolaaqic@cbp.dhs.gov
  • Supervisor Jessica Smith

Agriculture Compliance & Enforcement

Customhouse – Targeting & Conveyance Inspections

  • Mailing Address: USCBP, Agriculture, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Hours of Operation: M-F 8:00am-4:00pm
  • Phone Number: (504) 670-2118, 2106, or 2189
  • Fax Number: (504) 670-2492
  • Group Email: nolaaqic@cbp.dhs.gov
  • Supervisor Kendall Gaines

 Centralized Examination Station – Cargo & Dunnage Inspections

  • Address: USCBP, Dupuy Building #14, 6101 Terminal Drive, New Orleans, LA 70115
  • Mailing Address: USCBP, Agriculture, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Hours of Operation: M-F 7:30am-3:30pm
  • Phone Number: (504) 896-7700
  • Fax Number: (504) 896-7713
  • Group Email: nolaaqic@cbp.dhs.gov
  • Supervisor Jessica Smith

Cargo & Conveyance Enforcement

Branch Chief George Rizk

  • Address: USCBP, Customhouse, 423 Canal Street, Suite 186, New Orleans, LA 70130
  • Office: (504) 670-2051
  • Email: j.rizk@cbp.dhs.gov

Supervisors:

Supervisor David Smith

Supervisor Dominic Traina

Anti-Terrorism Contraband Enforcement Team & Outbound Enforcement Team

Advanced Targeting Unit

  • Hours of Operation: Daily 7:30am-3:30pm
  • Phone Number: (504) 670-2240
  • Fax Number: (504) 670-2492
  • Group Email: neworleansatu@cbp.dhs.gov

 Radiation Portal Monitoring Division

  • Hours of Operation: M-F 7:00am-5:00pm
  • Phone Number: (504) 899-4984

Group Email Addresses: please send all emails to the appropriate CBP group email address which is monitored by ALL officers/specialists assigned to the respective group. Do not send emails to individual officers/specialists, as doing so may delay a response if that individual is out of office.

Trade Enforcement Team: neworleanstet@cbp.dhs.gov

  • Entry Questions (formal/informal)
  • FTZ/ Bonded Warehouse
  • In-Bond Issues (7512)
  • Trade Holds

Advanced Targeting Unit: neworleansatu@cbp.dhs.gov

  • NII Holds
  • ISF Holds

Anti-Terrorism Contraband Enforcement Team & Outbound Enforcement Team: neworleansatcet@cbp.dhs.gov

Agriculture Targeting: nolaaqic@cbp.dhs.gov

  • USDA/CBP Agriculture Holds

Operations Desk: neworleansopsdesk@cbp.dhs.gov

  • Vessel arrival notifications and updates
  • Crewmen processing

Cargo Holds: before contacting CBP to inquire about a hold status, check ACE for the hold disposition code. This code with identify the type of hole so that you can contact the appropriate unit.

Please see https://www.cbp.gov/sites/default/files/assets/documents/2017-Oct/ACE%20Appendix%20D%20Disposition%20Codes%20February%202015_0.pdf

 Outlying Area Ports of Entry

Port of Baton Rouge

  • Address: USCBP, 5353 Essen Lane, Suite 290, Baton Rouge, LA 70809
  • Hours of Operation: M-F 8am -4pm. Sat. & Sun. by appointment only
  • Phone Number: (225) 389-0261
  • Fax Number: (225) 389-0260
  • Group Email: cbp-ofo-batonrouge@cbp.dhs.gov
  • Port Director Patrick Tyrrell

Port of Gramercy

  • Address: USCBP, 110 N. Airline Ave., Gramercy, LA 70052
  • Hours of Operation: M-F 8am -4pm.
  • Phone Number: (225) 869-3765
  • Fax Number: (225) 869-8909
  • Group Email: gramercy-poe@cbp.dhs.gov
  • Port Director James Welch

Port of Lake Charles

  • Address: USCBP, 152 Marine St., Lake Charles, LA 70601
  • Hours of Operation: M-F 8am -4pm. Sat. & Sun. by appointment only
  • Phone Number: (337) 721-3400
  • Fax Number: (337) 721-3407
  • Group Email: swla-ports@cbp.dhs.gov
  • Port Director Clayton Istre

Port of Morgan City

  • Address: USCBP, 16819 E. Main Street, Cut Off, LA 70345
  • Hours of Operation: M-F 8am -4pm. Sat. & Sun. by appointment only
  • Phone Number: (985) 632-8182
  • Fax Number: (985) 632-8185
  • Group Email: bayouports@cbp.dhs.gov
  • Port Director Eddie Vera

Port of Shreveport

  • Address: USCBP, 5653 W. Perimeter Road, Shreveport, LA 71109
  • Hours of Operation: M-F 8am -4:30pm
  • Phone Number: (318) 635-7873
  • Group Email: cbp-shreveport@cbp.dhs.gov
  • Port Director James Norris

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