UPDATED 18SEPT2023:
CBP Centralized Examination Station (CES) phones are repaired and are operational.
New Orleans Port Centralized Examination Station (CES)
- Address: U.S. CBP. Centralized Examination Station, 1601 Terminal Drive, Building #14, New Orleans, LA 70115.
- Hours of Operation: Daily 7:00 AM – 4:00 PM
- General Number: (504) 896-7700
- Supervisor Mack Hall Jr.
- Office telephone: (504) 896-7701
- Email: mack.h.hall@cbp.dhs.gov
CBP Port of New Orleans Cargo Division email addresses are:
- Agriculture: nolaaqic@cbp.dhs.gov
- Trade: neworleanstet@cbp.dhs.gov
- ATCET: neworleansatcet@cbp.dhs.gov
Any Questions regarding this notice may be directed to Chief Agriculture Specialist Jessica Smith jessica.smith@cbp.dhs.gov or via telephone at (504) 670 – 2222.
ORIGINAL POST 13SEPT2023:
Notification to the New Orleans Trade Community that telephones are temporarily inoperable at the CBP Centralized Examination Station (CES). Dupuy Storage and Forwarding is working to restore telephone service as soon as possible, but not likely before Friday September 15, 2023.
If you need to reach the Centralized Examination Station (CES) please contact Lisa Adams, CES Customer Service, at (504) 245-7616.
CBP Port of New Orleans Cargo Division email addresses are:
- Agriculture: nolaaqic@cbp.dhs.gov
- Trade: neworleanstet@cbp.dhs.gov
- ATCET: neworleansatcet@cbp.dhs.gov
Any questions regarding this notice may be directed to Chief Agriculture Specialist Jessica Smith jessica.smith@cbp.dhs.gov or via telephone at (504) 670-2222.
