CBP Port of Baton Rouge is also experiencing phone problems.
See the Trade Notice below.

SUBJECT:  Port of Baton Rouge Phone System Inoperable

Please be advised that due to a technical malfunction, the regular phone line, (225) 389-0261, at the Port of Baton Rouge is unable to receive incoming calls.   In order to schedule an appointment at for Marine Operations or if you have trade related questions, please call (225) 757-7703.   In the interim, this will be the temporary telephone number used until further notice.  Marine Operations requests and all other trade related matters can still be communicated via email at CBP-OFO-BatonRouge@cbp.dhs.gov.   
The Port Director can be reached at (225) 445-2233 should a matter require immediate attention.
 Patrick J. Tyrrell
Port Director
Port of Baton Rouge
New Orleans Field Office
US Customs and Border Protection
(225) 389-0261 Office
(225) 445-2233 Mobile