Subject: Telephone Numbers and Points of Contact for CBP Crewmen / Passenger and Vessel / Aircraft Branch Units in the Port of New Orleans
Overview
This notice is to provide telephone numbers and points of contact for the CBP Crewmen / Passenger and Vessel / Aircraft Branch Units located in the Port of New Orleans.
Effective Tuesday, November 17, 2015 CBP Crewman and Passenger operations will relocate to the New Orleans Customhouse, First Floor Seaport Office, at the address shown below.
Seaport Crewmen / Passenger Inspections and Vessel Boardings: Operations Desk
- Address: U.S. CBP, Customhouse, 423 Canal St., Suite 186, New Orleans, LA 70130
- Hours of Operation: Daily 06:00 AM – 10:00 PM
- General number: (504) 670-2270
- Fax number: (504) 670-2490
Supervisors:
- Supervisor Ashley Moll
- Office: (504) 670-2054
- E-Mail address: ashley.moll@cbp.dhs.gov
- Supervisor Kendall Gaines
- Office: (504) 670-2055
- E-Mail address: kendall.gaines@cbp.dhs.gov
- Supervisor Dawn Pernick
- Office: (504) 670-2056
- E-Mail address: dawn.pernick@cbp.dhs.gov
- Supervisor Joe Carter
- Office: (504) 670-2058
- E-Mail address: joe.l.carter@cbp.dhs.gov
Passenger Analysis Unit (PAU)
- Address: U.S. CBP 423 Canal Street Suite 186 New Orleans, LA 70130
- Hours of Operation: Monday – Friday 6:30 AM – 5:00 PM
- Hours of Operation: Saturday & Sunday 9:00 – 5:00 PM
- General Number: (504) 670-2220
- Fax Number: (504) 670-2493
- General Mailbox E-Mail address: PAU-MSY@cbp.dhs.gov
- Supervisor: Sharla Russell Office: (504) 670-2053
- E-Mail address: sharla.s.russell@cbp.dhs.gov
Louis Armstrong New Orleans International Airport (MSY)
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- Address: U.S. CBP. 900 Airline Hwy, Room W103-400, New Orleans, LA 70062
- Hours of Operation: Daily 8:00 AM — 4:00 PM
- General Number: (504) 467-1713 ext. 5
- Global Entry Enrollment Center: (504) 467-1713 x 5
- Fax Number: (504) 468-2708
- Supervisor: Gery Romelfanger. Office: (504) 467-1713 x 214
- E-Mail address: gery.f.romelfanger@cbp.dhs.gov
The Branch Chief for these units is Chief CBP Officer Kevin Alombro
- Address: U.S. CBP, Customhouse, 423 Canal St., Suite 186, New Orleans, LA 70130
- Office Number is: (504) 670-2050
- E-Mail address is: kevin.m.alombro@cbp.dhs.gov
Any questions regarding this information should be directed to Assistant Port Director Mark Choina at (504) 670-2287 or mark.choina@dhs.gov.